Designer. Strategist. Problem Solver. Systems Thinker. Empathic. Collaborator.
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Collaboration and Process

Improving how PM, UX, and Engineering at InsideView work together so that everyone is happy

 
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After working on a few design projects...

I wanted to improve the requirements, design, and Agile development process across the distributed team. Changing requirements, last-minute wireframing, and frantic code changes created frantic sprints for everyone involved.

 
 
 

Understand where we are and what's possible

I immersed myself into learning about Agile and Scrum processes. I researched how other companies were incorporating UX into the Agile process. I talked to product managers, designers, and engineers to better understand their current pain points.

 
 
 

Transform insights

I synthesized learnings and insights into tangible ways to collaborate more effectively. I documented my recommendations and presented them to the VP of Product, VP of Engineering, and UX Director.

One recommendation was to incorporate a Project Initiation Questionnaire at the beginning of every project. These questions provide a high-level overview of project objectives and create cross-functional alignment.

Adopt process improvements

After getting buy-in from all of the cross-functional team leads, it was important to socialize the process changes with everyone. I presented the process map to the San Francisco team and Hyderabad teams. I explained how this addressed current pain points and how this would improve our ability to ship products quickly. Everyone was excited to begin.

 
 
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Evolving process improvements

As the company's focus evolved, the team grew and so did the number of tools. I saw the need to align our process with tool usage.